National Customer Onboarding Project Manager

It's more than a job

As a Contract Logistics Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you not only contribute to the success of your team, but also to the day-to-day operations and success in the warehouse and distribution centres. For example, storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations. At Kuehne+Nagel, our work truly contributes to more than we imagine.

Reporting to the National Customer Onboarding Manager, you will manage the project plan for assigned projects including new business startups and special projects to ensure work is completed on time, within budget, and achieves Kuehne+Nagel/Customer goals. Your responsibilities include project planning, meeting facilitation, metrics analysis, risk and contract management, and contingency planning. You may play a key role in guiding and supporting team members, offering oversight or indirect supervision to ensure every aspect of the assigned projects runs smoothly and aligns with overall goals.

How you create impact

• You will familiarize yourself with the client's business and daily warehouse operations to ensure a smooth transition to the Kuehne+Nagel startup
• Develop project plans and recommendations to support Kuehne+Nagel/Customer goals and lead implementation; report on the status of the project
• You will develop partnerships with client management and maintain relationships.
• Manage customer expectations and direct members of the respective project teams during each implementation phase
• You will develop an escalation process to channel issues and concerns to the appropriate parties
• Ensure projects meet goals and deliverables by managing and documenting results, including scope, timeline, resource usage, and transition/training costs within budget

What we would like you to bring

• Bachelor's Degree in Business, Logistics, or equivalent combination of education and work experience
• 5+ years of management experience in a warehouse environment or as a Project Manager
• 4+ years of Warehouse & Transportation Management Systems (WMS & TMS) experience
• Six Sigma Certification is a plus and an understanding of LEAN program methodologies is preferred

What's in it for you

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-Hybrid

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

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