Customer Project Coordinator

Closes: July 7, 2025

Starting Range: $74,611 to $110,421

Full Range: $74,611 to $135,903

Job Description

As a member of the Customer Project Coordinator Family, your role is to promptly respond to customer inquiries, feedback, and resolve customer issues with the goal of satisfying the customer and enhancing the opinion of the company, while still maintaining the company's interest. This role provides assistance in promoting the safe and reliable use of energy, through planning and installation of electric service. This is completed through the design and coordination of line and main extensions or rebuild of existing facilities in order to meet or exceed our customer's expectations. There are several levels within the CPC job family, progression is based on performance, operational needs and scope complexity.

Requirements

CPC I: Starting Range: $74,610.72 - $96,621, Full Range: $74,611 - $118,631

• High School diploma, GED, or Journeyman card required.

• Zero to two years of direct work experience directly related to GIS, planning, and/or designing construction of natural gas facilities with an emphasis in customer service is preferred.

• Strong customer service skills.

• Demonstrated skills in cooperating in a team environment, negotiation, problem solving, construction management, and excellent communication skills.

• Qualified applicants will have basic computer skills, ability to learn computer applications for construction design, and ability to interpret and explain complex business processes and concepts.

• Strong working knowledge of key operation business process and core applications desired.

• Requires valid driver's license and must be able to travel to job sites throughout Avista service territory.

• Other combinations of education/experience may be considered.

CPC II: Starting Range: $84,939 - $110,421, Full Range: $84,939 - $135,903

• All of the above qualifications.

• College Level Degree, Journeyman Card or equivalent education and experience.

• Three+ years work experience directly related to planning and designing of electric facilities with an emphasis in customer service.

To Apply

We encourage you to apply as many of our positions have step progressions to account for an incoming employee's various levels of knowledge, skills, and experience.

Complete an online application and attach your resume and cover letter to your profile. All documents must be attached to your application at the time of submitting your application for review. No documents can be attached after you click "Submit".

Benefits

At Avista, we believe our employees are essential. Through them we deliver value to our customers and the communities we serve. The physical, mental, and financial health and well-being of our employees and their families are important to us. We are committed to offering a comprehensive total rewards program comprised of an externally competitive, internally equitable compensation structure and a benefits package that allows us to retain and attract a diverse, engaged, and skilled workforce. Our benefits package includes medical, dental, vision, life, and disability coverage, retirement benefits, incentive plans, wellness resources, time-off programs and much more. In addition to our total rewards program, the Pacific Northwest offers abundant outdoor recreation, four distinct seasons, and all the amenities and activities an individual or family might be interested in. To learn more, please visit our benefits website at .

Avista's Commitment to Equal Opportunity

Avista is a safe, inclusive workplace for people of all backgrounds, and we are committed to Equal Opportunity Employment. All qualified applicants will be considered regardless of race, color, religion, national origin, sex, gender identity, sexual orientation, marital status, age, sensory, mental or physical disability (unless based upon a bona fide occupational qualification), Veteran status or any other classification protected by nondiscrimination laws.

Please view Equal Employment Opportunity Posters provided by OFCCP here. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you require any special accommodations to participate fully in our recruitment process. Avista will make reasonable accommodation to assist a qualified person with a disability in the job application, interview process, and to perform the essential functions of the job whenever possible, where undue hardship would not be created for Avista. Please contact us at ... if you would like assistance.