Project Manager

Eaton's ES AMER NAS division is currently seeking a Project Manager. This hybrid role is located at our Waukesha, WI facility.

What you'll do:

The Project Manager responsibilities include all sales support and order management activities for our strategic/hyperscale accounts, and/or large orders that include multiple product lines within Power Systems Division, focusing on the Commercial and Industrial (C&I) markets. This support will include all pre-sales activities, extensive order and project management, facilitation of weekly customer meetings and daily communications with Marketing, Operations and Logistics. The Project Manager will be heavily involved in technical details and will work with internal and external resources to resolve issues and ensure key deadlines are met. The goal of this role is to manage the order process flow, coordinate communication to all parties, and meet critical customer deadlines.

The Project Manager will be responsible to develop and nurture customer relationships to strengthen partnerships and achieve long term sales and relationship objectives. They are also responsible to develop strategic relationships with key internal stakeholders.

In this function you will:

• Manage PSD C&I and Utility projects from proposal origination to final shipment.
• Work with the appropriate parties to handle non-warranty repair requests from original request for quote, acceptance of request, to final order and all cooridnation efforts between the plant, Warranty and the customer.
• Coordinate with all functional departments including Plant Operations, Quality, Marketing, Engineering, Scheduling, Logistics and Warranty, etc. to identify and resolve technical and product related issues and ensure on-time delivery of products.
• Prepare necessary spreadsheets and applicable documentation to track project status for internal and external stakeholders.
• Facilitate customer meetings with key stakeholders to outline project status. Apply project management methodologies and strategies to reduce potential project risk throughout the duration of the project lifecycle.
• Build strategic partnerships with assigned customers, Application Engineers, Marketing, Sales Channel Partners and internal Eaton support teams.
• Develop/document new project management processes, standards, and tools for general use and for each hyperscale account as applicable (i.e. Kirk key, reservation management,)
• Responsible for hitting key metrics for assigned accounts including sales forecasts, market growth, and profitability as applicable.
• Work with Scheduling to ensure units are scheduled to meet customer's ROJ dates and plant forecasts.
• Work with Logistics and Marketing to oversee/manage shipping processes (Amazon labeling, Microsoft A2S forms) as dictated by our key customers.

Qualifications:

Basic Qualifications:

• Bachelor's Degree from an accredited institution

• Minimum of 3 years Customer Service and/or Project Management experience working with large accounts

• Minimum of 1 year of experience with SAP ERP system and with Microsoft Office solutions

• Experience working with a technical product/solution.

• Sponsorship is not available. Candidates must be legally authorized to work in the U.S. without requiring company sponsorship now or in the future.

• No relocation is available. Candidates must reside within a 50-mile radius of Waukesha, WI.

Preferred Qualifications:

• Knowledge of SAP/SAP S4

Skills:

Position Criteria:

• Strong interpersonal and communication skills, and the ability to effectively interact with both internal and external customers via phone, e-mail, and other written and verbal communication mediums.
• Must be able to maintain a positive attitude under stress
• Strong problem-solving and analytical skills

The expected annual salary range for this role is $83.300- $122,100 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

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We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.