Dual Director Of Engineering

DUAL DIRECTOR OF ENGINEERING

At the Residence Inn Harrisburg Carlisle and TownePlace Suites Harrisburg Hershey the Dual Director of Engineering is the onsite Maintenance Manager for the dual hotel properties. Onsite leader of building, equipment, and grounds condition of the hotel. This is the lead maintenance job with a limited range of facilities. The Dual Director of Engineering may supervise or provide leadership to 2-3 maintenance workers. This position will perform maintenance and repairs, and preventative maintenance, to all areas of the hotel. The Dual Director of Engineering is responsible for maintaining a clean and organized maintenance shop and for the security of the hotel inventory and assets such as tools, supplies, furniture, fixtures, and equipment. The Dual Director of Engineering focuses on the guest and associate satisfaction, expense control, and product quality and will lead to their contribution to the overall goals of the hotel.

Duties and Responsibilities:

• Manage according to the Marriott standards and instill a passion for customer service in all associates of the hotel. Create processes and procedures to ensure the hotel is properly maintained and clean.
• Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
• Partner with the General Manager to recruit, train, develop, and manage the Maintenance staff.
• Specialized knowledge of basic plumbing, carpentry, electricity, and equipment mechanics.
• Perform maintenance and repair work on the interior and exterior of buildings, hotels rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (VTAC/HVAC), ventilation, and water treatment systems, swimming pool, and snow removal, etc. Ensure that equipment is prepared and operational for the following days work.
• Perform preventive maintenance as outlined in the OPTII program. May include and is not limited to: Inspect building, furniture, bathrooms, guest rooms, and all equipment to ensure it is functioning properly and efficiently, read and record mechanical and other meters to ensure effective energy management, and maintain inspection log and records of scheduled work and repairs. Have an exterior PM program in place to maintain all buildings, parking areas, and landscaping.
• Monitor and secure inventory. Follow established ordering procedures to replenish supplies and inventory. Minimize waste.
• Take responsibility for and inform management of hazardous situations, emergencies or threats to the security of guests, associates or hotel assets.
• Responsible for testing, maintenance and repair of all hotel life safety systems.
• Provide input for the annual department operating budget.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Ensure the proper process is in place to manage and report on the human resources and benefits programs within the Maintenance department. This includes the recruiting, onboarding, training, ongoing performance management, and off boarding of all associates of the department
• Enforce hotel standards, policies, and procedures are in place within the maintenance department.
• Manage and report on the proper use, maintenance and location of all supplies provided to the Maintenance department.
• Utilize PM works to implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure guest satisfaction.
• Promote safety by the proper use and wearing of all protective equipment and uniforms.
• Act as Manager on duty as required.
• Ensure compliance with federal, state and local laws regarding health, and safety services.
• Perform other duties as assigned

Qualifications and Requirements:

• Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience. Professional certification and license required by law.
• Previous background from the extended stay industry or apartment building maintenance management preferred.
• Specialized knowledge of basic plumbing, carpentry, electricity, and equipment mechanics.
• Ability to prioritize and organize work assignments.
• Ability to speak, read, and write fluent English, other languages beneficial.
• Reading and writing abilities are required in order to document tasks completed, to order supplies, to receive instructions for the day, and/or to read equipment manuals including safety information.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.
• Problem-solving, reasoning, motivating, organizational and training abilities.
• Experience with Microsoft Office preferred.
• Ability to travel including some overnight travel is required.
• Valid drivers license required.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Frequently handling objects and equipment to maintain the facility.
• Will be required to regularly use commercial chemicals
• Carrying, lifting or pulling items weighing up to 75 pounds.
• Will be required to work mornings, evenings, weekends, and holidays.

Our Company

• MCR is the 3rd-largest hotel owner-operator in the United States.
• Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
• MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities .
• MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
• MCR was named one of Fast Company s 10 Most Innovative Travel Companies of 2020 .
• MCR is a three-time recipient of the Marriott Partnership Circle Award , the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer .
• For the TWA Hotel at New Yorks JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS) , the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA

What we offer/Whats in it for you?

• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members