Senior Marketing Project Manager

Our Culture

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call it our "Code of Culture".

Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete's Promise:

Our Mantra:

Respect The Past

Accept Responsibility

Pay it Forward

Our Actions We Live By:

Actions We Live By. It's who we are when we step into our full power.

Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren't good enough. And we navigate tough conversations with empathy and grace.

Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!

Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it's never about one person-we are a part of a powerful team.

One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.

Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.

Pete's Promise:

Service Forward

Ruthlessly Consistent

Do the Right Thing

GENERAL SUMMARY

Reporting to the VP of Creative Services, the Senior Marketing Project Manager is an exempt, full-time role responsible for leading the execution of key program initiatives and product launches across the Creative and Marketing team. Core responsibilities include resource allocation, brief alignment, timeline, and workflow management, cross-functional collaboration, freelance/vendor coordination, and ensuring high-quality execution across all deliverables. This role will work closely with cross-functional partners to align on strategy, plan effectively, and manage execution across a variety of marketing channels. The Senior Marketing Project Manager will be instrumental in driving efficiency, maintaining project momentum, and ensuring all initiatives are completed on time and to standard.

This role is on-site, Monday-Friday, in our San Francisco office.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

PRIMARY JOB FUNCTIONS

• Traffic and manage all incoming project requests from intake through final approval.
• Drive the implementation of high-volume marketing channel deliverables, including owned email, paid email, and direct mail. However, experience in paid media, organic social, in club displays (both print and digital), and website is a plus.
• Manage and prioritize the execution of project requests and allocate resources as needed.
• Develop project schedules that include marketing and creative tasks and ensure on-time delivery of marketing materials.
• Advise team leads and business stakeholders on key milestones, project updates, and forecast project risks along the project lifecycle.
• Drive the approval process through appropriate channels to ensure project objectives and timelines are achieved.
• Lead project scheduling to avoid last-minute projects and rush points, keep project owners updated.
• Identify team needs with regards to process, tools, documentation, asset management, etc., and implement or drive as required.
• Serve as key subject matter expert of our project management tool, com with a strong sense of expertise.
• Manage communication back to teams, representing project status and share outs.
• Partner with teams to obtain requirements for various campaign deliverables to aid design development and production logistics.
• Provide clear communication to cross-functional team leads and senior management regarding project status, resource requirements, issues, and priorities.
• Proactively identify risks, prioritize them, and create plans to resolve them in a timely manner.
• Effectively and professionally interacts and communicates with senior management, managers, other Associates, vendors, members, senior staff, and guests.
• Active participation in required events, programs, meetings and trainings.
• Ensure the TBCC mission and club brand is upheld in all aspects of club operations.
• Represent the club in a professional manner through image, dress, communication, and immediate follow through and response.
• Collaborate with external resources to maintain applicable working relations.

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proven ability to drive projects from start to finish, multitask, and effectively prioritize deadlines with minimal supervision.
• Demonstrated success working in a fast-paced environment, managing multiple projects and deliverables at various stages of design and production.
• Exceptional written and verbal communication skills, with strong organizational discipline.
• Collaborative team player with the ability to problem-solve quickly, incorporate feedback, and maintain clear lines of communication.
• Strong partnership skills-effectively collaborates with cross-functional teams (internal and external), builds strong relationships, and shares best practices.
• Excellent interpersonal, communication, and negotiation skills with the ability to engage a wide range of audiences, including design and business teams, marketing leadership, and external vendors.
• Creative thinker who is intellectually curious and driven by continuous learning and growth.
• Familiarity with design production processes for both print and digital collateral, project trafficking/management, and current web/digital technologies.
• Understanding of digital file management processes, including file compression and formats (e.g., EPS, layered files, mechanicals, etc.).
• Proficient in current Mac-based office software.

CRITICAL COMPETENCIES

• Project & Timeline Management
• Digital and Print Creative Production
• Detailed and Organized
• Data Analysis & Optimization

EXPERIENCE

• 5+ years in project management, with a minimum of 3-5 years in a creative/marketing environment.
• Experience working within an in-house creative team or agency as a project manager, traffic manager, or production coordinator, with a solid understanding of the creative and marketing channel lifecycle.
• Experience working across multiple marketing channels, with an emphasis on email and direct mail.

EDUCATION

• Bachelor of Arts or Science is desirable, or equivalent practical training.

SKILLS & KNOWLEDGE

• Business and Management Principles - Knowledge of business and management principles involved in strategic planning, resource allocation, leadership, and coordination of people and resources. Includes the ability to interpret policy and think globally with an "out of box" perspective to achieve results autonomously.
• Policies and Regulations - Knowledge of company polices, federal, state, and local laws, government regulations and agency rules that pertain to properties managed.
• Problem Anticipation/ Deductive Reasoning - Ability to tell when something is wrong or is likely to go wrong and then apply general rules to specific problems to produce answers that make sense. Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems and considers the relative costs and benefits of potential actions to choose the most appropriate one.
• Written Comprehension and Expression - Ability to read, understand and communicate information and ideas in writing so others will understand.
• Oral Comprehension and Expression -Ability to understand and communicate so others can understand ideas and information.
• Computer - Ability to develop and maintain computer records in Word, Excel and other software required by TBCC and regulatory agencies. Ability to develop tracking and report forms in Word and Excel as needed.

WORKING CONDITIONS/ PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position deals with outside personnel such as residents and clients on a regular basis with contact in various forms such as in person, phone and email.
• The location of the position changes frequently from indoors to outdoors as site visits are necessary. However, extreme environmental conditions do not exist.
• It is sometimes necessary to deal with unpleasant or angry people with the need to problem solve difficult situations.
• It is necessary to adapt to a frequently changing environment.
• Sitting and standing is as needed.
• It is necessary for the position to travel independently to property locations on a regular basis.

JOB DESCRIPTION REVISION

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.

An Equal Opportunity Employer

The Bay Club Company ("TBCC") provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.