Customer Project Manager Processing Solutions (m/f/d)

Join Us as a Customer Project Manager (m/f/d)

Support us with your personality, project management expertise, and technical knowledge in the field of banknote printing and central bank solutions. You can get a first impression of one of our banknote processing systems via this [link]. You will be working with a highly exciting and international customer base.

Your Responsibilities:

• Full responsibility for project management in the area of banknote processing solutions for our international clients
• Expansion of comprehensive customer solutions with technical concepts that complement our internal portfolio (e.g., cutting and packaging systems)
• Collaboration with specialists on specifications, system layouts, drawings, process flows, and concept development
• Independent responsibility for clarifying orders with suppliers of system components to define functions, scope of delivery, and technical and commercial content
• Preparation of cost calculations for the overall concept and all necessary documentation, including risk analyses, EU conformity, etc.
• Technical leadership of international project teams as the central point of contact for all project stakeholders
• Interface and conflict management between internal departments, suppliers, and customers
• Proactive communication and reporting at all internal levels and within the customer organization to ensure project success, including "lessons learned"
• Coordination of training sessions, field tests, factory acceptance tests, and site acceptance tests

Your Profile:

• Completed technical university degree (e.g., mechanical engineering, electrical engineering, computer science, industrial engineering) or a comparable qualification
• Extensive international experience in project management of system projects
• Quick comprehension and ability to recognize complex interrelationships to implement customer requirements
• High intercultural competence and experience in leading international teams
• Solid understanding of commercial contexts, strong customer orientation, and excellent communication and negotiation skills
• Independent and structured working style, strong assertiveness, and motivation to develop new solutions
• Confident use of project management tools
• Good command of German and excellent English skills, both written and spoken; additional languages such as Spanish or French are a plus
• Enjoyment of regular international project assignments, including willingness to travel (approx. 30%)

Your Benefits:

• Flexible working hours between 6 a.m. and 10 p.m., with the option to work remotely or on-site - and even occasionally on a Saturday instead of a weekday
• Regular, mutual, and appreciative feedback to support your personal development - and we learn from you too
• Performance-based compensation and employer-funded company pension plan
• A strong work-life balance, attractive family benefits, and a diverse company health management program