Project Manager

Project Manager Location: Atlanta, GA Position Type: Full-time, Exempt

Encompass is a global technology services company focused on supporting broadcast, cable and digital leaders. We design, implement and operate reliable video solutions that capture, process and deliver our clients’ video content from any source, in any format, to any destination in the most efficient manner possible.

Job Description

This role will be responsible for the end-to-end project management of client projects, internal programs, service requests and change orders - ranging from small enhancements on existing services to the large-scale deployment of new services and onboarding of new clients. As part of the global PMO, the Project Manager will be working with clients and colleagues across multiple regions, managing the delivery of projects across Encompass’ full ranges of products and services.

Principle Responsibilities:

• Managing multiple projects across clients, disciplines and regions
• Following the Encompass PMO framework, tools and processes to ensure that projects are documented and tracked consistently
• Identification of potential risks and developing strategies to mitigate them. Ensuring appropriate escalation measures are taken when necessary
• Developing detailed project plans, defining scope, setting timelines, and ensuring projects are completed on time and within budget
• Owning the project plan and ensuring consistent communication of status
• Managing defined project budgets, ensuring the correct allocation of spend
• Forecasting capital spend of active projects across fiscal year
• Define stakeholder groups, ensure level of communication is agreed and maintain consistent internal and external communication
• Work with Solutions Architect and Engineering Leads to ensure the translation of high-level design to low level design through to execution
• By working with Solutions team and Product Management, ensure the delivery is in alignment with the Encompass global technical strategy
• Excellent client relations management – relied upon to communicate status of a portfolio of projects for multiple clients
• Work collaboratively with the Project Management Office to ensure correct allocation of resource and learnings are applied
• Overall performance tracking against the agreed baselined project plan, budget and scope, ensuring any projected deviations are reported and approved by the relevant key stakeholders
• Lead Project Team to ensure:
• definition of customer requirements
• clarity of roles and responsibilities
• documentation of detailed design and planning
• procurement of resources and equipment
• accurate budget and time tracking
• communication of project plan, scope and timeline for execution
• good workload management, time management and transparent task prioritization
• rigorous change control
• monitoring and reporting in place
• creation and execution of test plans in conjunction with operations and engineering support department
• regular status reports for management, charting progress to plan
• single point of ownership for issues impacting project

Requirements Educational Level/Qualifications desired:

• Educated to Degree level or equivalent experience
• Holds or is working towards a recognised professional Project Management certification (APM/Prince II or PMP)

Experience/Knowledge:

• Demonstrable experience with large, client focused delivery projects within a broadcast/technology environment
• Good understanding of Project Management frameworks and methodologies
• Experience using and administering Atlassian tools (Confluence and Jira) would be advantageous
• Experience using and administering Smart sheets would be advantageous

Personal Skills required:

• Strong leader and team player
• Enthusiastic and Proactive approach – ‘can do’ attitude
• Excellent interpersonal and communication skills
• Accomplished stakeholder management
• Ability to think laterally and holistically for the business
• Strong eye for detail
• Demonstrable leadership skills
• Strong personal integrity
• Highly disciplined with good personal organization and time management
• Being technically astute and inquisitive may be beneficial
• Self-motivated and able to deliver without supervision
• Works well in high pressured environments

Encompass Digital Media is an Affirmative Action and Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. M/F/Disability/Veteran

No