Client Service Operations Project Manager

Pay: $70,000
The pay listed is the salary range or the salary rate for this position. A specific offer will vary based on applicants experience, skills, abilities, geographic location, and alignment with market data.

Shift: Monday through Friday

Benefit Information:
ABM offers a comprehensive benefits package. For information about ABMs benefits, visit ABM Employee Benefits | Front Line Team Members

The Client Service Operations Project Manager, manages and oversees staff and is responsible for the ABM day to day operations onsite or in a designated area. Manages the work within the appropriate budget requirements. Works closely with the customer to create successful outcomes.

Manages and oversees staff and is responsible for the ABM day to day operations on site or in a designated area. Manages the work within the appropriate budget requirements. Works closely with the customer to create successful outcomes. Duties included but are not limited to the following:

Direct and supervise scheduling of workload adjustment with the Assistant Account Manager, Supervisors, Leads, and Cleaning Staff.

Maintain daily and weekly labor management control.

Report to District Manager any issues or problems with operations, ABM personnel or customer.

Provide an environment that will allow subordinates to grow and develop skills for future advancement.

Adhere to Branch, Corporate, Division, Region, and Customer policies.

Provide support and leadership in special projects/initiatives as directed by the area leadership.

Oversee staff in working methods and procedures.

Notify customer of faulty fixtures or building conditions.

Provide customer with outstanding customer service on all levels.

Look for TAG opportunities and sell additional ABM services.

Make sure proper and adequate staffing levels are maintained.

Perform other duties as assigned or applicable.

Carry out disciplinary actions as needed.

Perform Safety/Quality inspections per ABM Policy.

Inventory Consumable goods.

Adhere to union contract if applicable.

Complete Payroll responsibilities as scheduled.

MINIMUM REQUIREMENTS *

High School graduate or equivalent/GED.

Previous cleaning experience is desired.

Excellent communication skills.

Training in the cleaning industry or building management field is preferred.

5 plus years supervisory experience managing large projects is required.

Must be able to read, write and speak English. Spanish literacy skills desired.

Must be able to write basic business documents in English.

Strong computer skills required (Microsoft Word/Excel).

About Us

ABM (NYSE: ABM) is one of the worlds largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABMs comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call .... We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, youll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether youre looking for a frontline or professional position, you can find post-military career opportunities across ABM.
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