KHS is a subsidiary of Salzgitter AG. As one of the world's leading manufacturers of filling and packaging systems for beverages and liquid food we are a world-class player. Our customers have trusted in our passionate pioneering spirit and first-class technologies for over 150 years. However, we can only remain world class if we continue to find new employees who make just as high demands of themselves and the quality of their work as our customers make of us at KHS. Are you one of them?
Your Tasks:
- Reviews Requests for Quotes (RFQs) from sales, after-sales, service personnel or customers; analyzes and evaluates customer needs from customer specification sheets, drawings and application requirements.
- Supports and participates in sales process interacting with customers; provides support and technical information for sales and service personnel and management; may visit customer sites to participate in sales presentations and site evaluation
- Develops and provides creative technical solutions for customer packaging problems; coordinates with engineering staff who provide engineering services
- Specifies the proper machine, components and/or technology for customer's application; collaborates with other departmental leaders to create technically and financially accurate project estimates; utilizing existing pricing structures; accesses information from a variety of sources for costs; interacts with other product specialists as needed.
- Prepares cost estimates for project impact on customer's line; explains technical functions of machinery and components; articulates competitive advantages of KHS equipment compared to competitive machines/parts.
- Prepares proposals and quotations and works with commercial administrative group; oversees order confirmation and may execute risk review; gathers missing technical information and incorporates into quotation; serves as quotation guardian for product specialty; follows ISO procedures for sales activity.
- Acts as lead point of customer contact for quotes and orders as needed on behalf of sales staff, regional service managers, or department manager.
- Continues to build expertise on technical aspects of KHS product lines; shares product expertise with other departments.
- Maintains reference information on specified product line, may keep track of technical updates from competence center;
- Depending on product line, plans, directs, and coordinates received orders for projects to ensure that resources are available and that contract obligations are met on time and within budget; coordinates schedules with engineering and manufacturing departments as well as communicating project schedule and status updates to customers.
- Maintains product information that can be referenced on demand by sales personnel and management.
- Tracks and analyzes customer needs, and proposal, sales order activity for management
- May use market information to analyze the product market.
- Visit customers to resolve urgent problems with KHS equipment; emergency visits may need to be made depending on the severity of the problem and the strategic nature of the customer; completes a customer visit report and logs data after meetings
Your Qualifications:
- Bachelor's Degree in Business, Engineering or related field
- At least 3 years technical experience (engineering or sales) with complex automated capital equipment
- At least 1 year experience in developing quotations for complex capital equipment
- Will consider equivalent combination of experience and education.
- PMP Certification is strongly preferred.
- Knowledge of technical aspects of packaging machines technology within area of product specialization
- Ability to analyse applications and build appropriate solutions into a competitive proposal
- Ability to work effectively and independently on multiple proposals with limited supervision
In order to ensure our success in the future, too, we need first-class employees - and we also have plenty to offer them.