Sr. Solutions Engineer

Sr. Solution Engineer

Location: Atlanta, GA

Domain: Warehouse Automation | Robotics | Supply Chain SaaS

About GreyOrange

GreyOrange is a global leader in AI-driven robotic automation software and hardware, transforming distribution and fulfillment centers worldwide. Our solutions increase productivity, empower growth and scale, mitigate labor challenges, reduce risk and time to market, and create better experiences for customers and employees. Founded in 2012, GreyOrange is headquartered in Atlanta, Georgia, with offices and partners across the Americas, Europe and Asia. For more information, visit www.greyorange.com.

Our Solutions

The GreyMatter Multiagent Orchestration (MAO) platform provides vendor agnostic fulfillment orchestration to continuously optimize performance in real time: the right order, with the right bot and agent, taking the right path and action. Currently operating more than 70 fulfillment sites across the globe (with deployments of 700+ robots at a single site), GreyMatter enables customers to decrease their fulfillment Cost Per Unit by 50%, reduce worker onboarding time by 90% and optimize peak season performance.

In retail stores, our gStore end to end store execution and retail management solution supports omnichannel fulfillment, real time replenishment, intelligent workforce tasking and more. Using real time overhead RFID technology, the platform increases inventory accuracy up to 99%, doubles staff productivity, and enables an engaging, seamless in store experience.

Role Overview

We are seeking a Solution Engineer to join our Solutions Engineering & Design team focused on building intelligent, data-driven warehouse automation solutions.

In this role, you will design and optimize fulfillment workflows by integrating robotics, software systems, and operational processes into scalable automation solutions. You'll work closely with engineering, product, operations, and commercial teams to translate warehouse challenges into efficient workflows, system integrations, and performance improvements.

The ideal candidate combines strong warehouse operations knowledge with data-driven problem-solving and systems integration expertise.

Key Responsibilities

• Design and optimize warehouse workflows across robotics, software, and operations
• Build fulfillment logic, task prioritization, and automation workflows
• Support WMS/ERP integrations including Manhattan, Blue Yonder, SAP, and Oracle
• Translate operational requirements into scalable workflows and automation rules
• Drive continuous improvement through process optimization and exception handling
• Conduct technical discovery sessions and solution design workshops
• Validate workflows using simulation and modeling tools
• Develop dashboards and KPI tracking for operational performance
• Leverage data analytics and AI concepts to improve decision-making and efficiency
• Partner cross-functionally with engineering, product, sales, and operations teams

Required Qualifications

• Strong understanding of warehouse operations and WMS/WES/WCS platforms
• Experience with systems integration and workflow design
• Strong analytical and problem-solving skills with experience working with large datasets
• Knowledge of SQL, Python, and KPI modeling
• Familiarity with AI/ML concepts including predictive analytics and optimization
• Experience with APIs and system connectivity (REST, JSON/XML, webhooks)
• Experience using workflow and visualization tools such as Visio, Lucidchart, or Miro
• Excellent communication skills with the ability to work across technical and non-technical teams

Preferred Qualifications

• Experience with warehouse automation or robotics environments
• Familiarity with simulation tools such as FlexSim or AnyLogic
• Experience supporting fulfillment, retail, manufacturing, or logistics operations
• Understanding of orchestration platforms and automation decision frameworks

Equal Opportunity Employer

GreyOrange is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other protected status.