Project Coordinator

Job Description

Create SAP quotations and convert to sales orders

Process customer purchase orders in SAP with accuracy around pricing, terms, and delivery

Monitor backlog and order status reports; resolve holds, delays, and discrepancies

Create outbound deliveries and shipments in SAP

Obtain and apply freight quotes accurately

Ensure shipment documentation (including trailer certificates) is completed and distributed timely

Document all order changes, pricing updates, and customer communications in SAP

Serve as primary point of contact for assigned distributor/customer accounts

Proactively communicate delivery risks or schedule changes

Support post sale activities including invoice discrepancies, returns, and freight claims

Maintain order, shipment, and invoice tracking in Excel and Smartsheets

Manage sales related cases in Salesforce

Ensure data consistency across SAP, Salesforce, and reporting tools

Provide backup coverage for additional accounts as needed

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Skills and Requirements

Associates degree in Business, Supply Chain, or related field (or equivalent experience)

12 years of experience in sales support, order management, or customer service

Strong attention to detail and organizational skills

Ability to manage multiple priorities in a fast paced environment SAP and Salesforce experience preferred

Exposure to international shipping, Incoterms, export documentation, or regulated programs (FAA/GSA) is a plus