Project Coordinator (2nd Shift)

Training Schedule: TBD - will be done on 1st shift!

Regular Schedule:

Mondays & Tuesdays: 1pm-11pm
Wednesdays & Thursdays: 3pm-9pm (with possible OT working until 11pm)
Fridays: 1pm-9pm
Saturdays: May be required, based on production need. Schedule will be 9am-2pm, if scheduled.

Team Member should be prepared to work overtime as needed, with little notice, as well as assist production with volume processing in time of need.

Essential Duties and Responsibilities:

• Completes client tasks as assigned.
• Assists in the completion of daily work to ensure all SLA’s are met.
• Monitor quality reports to measure team member performance and communicate any issues to supervisor.
• Must be able to make decisions as needed to meet operational constraints.
• Act as a leader for team and others in the division.
• Trains team members as needed.
• Reference work instructions as needed.
• Required to attend mandatory meetings and trainings, work scheduled overtime with minimal notice, and perform other duties as assigned per business needs.

Qualification Requirements –

To perform the job successfully, an individual should demonstrate the following:

• Must be at least 18 years of age.
• Able to read, write and speak English.
• Able to maintain confidential information.
• Successfully pass and maintain acceptable background checks and security clearances.
• Basic computer knowledge and Microsoft Suite experience.
• Demonstrate exceptional organizational, communication and customer service skills.
• Possess exceptional leadership, interpersonal, and execution skills.