Sr Technical Project Manager

at Lumen in Boise, Idaho, United States

Lumen is the trusted network for AI. Were transforming how businesses connect, secure, and scale in an AI-driven world.

By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock whats next.

At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. Were looking for top-tier talent ready to take on the challenge. Join us in building the future.

The Role

The Senior Technical Project Manager within the GCO Front Door is responsible for leading end-to-end presales program execution, governance, and cross-functional coordination for Hyperscaler deals entering CN Operations. This role ensures that opportunities flowing through the Front Door are executed with discipline, visibility, and alignment across Sales, CN Operations, & Delivery.

The Sr Technical Project Manager drives structured multi-workstream engagement, manages presales risks and dependencies, and ensures that customer commitments are achievable, governed, and operationally executable prior to deal signature. The role serves as a critical connection point between strategy and execution, protecting delivery outcomes while enabling Sales velocity.

Location

This role is designated as a fully remote position within the United States.

The Main Responsibilities

Program Leadership & Deal Orchestration

+ Own the overall presales program lifecycle for assigned Front Door opportunities, from intake through approval and readiness to execute.

+ Lead structured deal reviews, working sessions, and leadership checkpoints to align scope, timelines, resourcing, and delivery approach.

+ Coordinate across multiple workstreams (delivery, engineering, finance, contract, product, field operations) to ensure cohesive execution

Governance, Risk & Issue Management

+ Drive Front Door governance standards to ensure disciplined intake, review, escalation, and decision-making.

+ Identify execution risks, delivery constraints, resourcing gaps, or dependency conflicts early and proactively manage mitigation plans.

+ Escalate issues appropriately with clear options, impacts, and recommendations for leadership decision-making.

+ Ensure alignment with CN Project Controls for customer commitments, delivery capabilities, and operational capacity.

**Cross-Functional Leadership & Stakeholder Management