Field Service Engineer

Job Title: Field Service Engineer

Job Description

As a Field Service Engineer, you will play a crucial role in expanding our Aftermarket Services by addressing complex system issues and providing top-notch solutions. We seek a self-motivated, detail-oriented, and customer-focused individual to join our team. In this field-based position, you will troubleshoot automation systems for existing customers, identify problems, and collaborate with other contractors to resolve mechanical or electrical issues.

Responsibilities

• Provide solutions to increasingly complex system problems and lead others in problem resolution.
• Perform system maintenance on field controllers, servers, workstations, and field hardware.
• Communicate issues and recommend system enhancements, upgrades, and repairs.
• Review and provide feedback on equipment scheduling and modifications.
• Implement time management strategies to ensure customer satisfaction.
• Communicate and document project status and details with customers.
• Provide site-specific training to owners/operators on system upgrades and services.

Essential Skills

• HVAC, Electrical, Controls, Mechanical, Mechanical Engineering, Building Automation - HVAC or Electrical
• Field Technician experience
• 2+ years of experience in Building Automation, HVAC, or technical field
• Capable of climbing ladders or using lift equipment over 8 feet
• Capable of lifting items up to 50lbs
• Valid and current Driver's License

Additional Skills & Qualifications

• High School Diploma or GED
• Preferred: Bachelor's degree, Associate degree, Technical/Business School Certificate or Diploma in HVAC, Controls, or related field
• Ability to download and troubleshoot complex HVAC or building automation system logic
• Working knowledge of TCP/IP networks, including wireless technologies
• Ability to communicate technical information to a non-technical audience
• Experience with various building automation systems
• Ability to read and understand Architectural, Mechanical, and Electrical blueprints
• Proficiency in Microsoft 365 applications

Work Environment

The role involves working on-site, primarily in new constructions of schools, hospitals, data centers, and bio-pharm buildings, mainly in the Madison, WI market (within a 1-hour radius from downtown Madison). You will work with internal clients, including Engineering and Facilities Management at schools, hospitals, and university campus buildings. The position requires being on-call for night and weekend work for a total of 4 weeks per year. Outstanding training, a company laptop, mileage reimbursement, and paid travel expenses are provided. You will enjoy significant growth opportunities and work within a company known for its quality and investment in technology. The dress code aligns with professional field service standards.

Job Type & Location

This is a Contract to Hire position based out of Madison, WI.

Pay and Benefits

The pay range for this position is $35.00 - $52.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Madison,WI.

Application Deadline

This position is anticipated to close on Jun 12, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ... for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.