IT Project Manager 2

Summary Description: Under the guidance of the assigned Manager IT Project Delivery, The IT Project Manager I/II is responsible for managing and delivering application, operations and/or business projects for the Excellus Health Plan. Essential Resource Responsibilities / Accountabilities: Level II Plans, directs, and coordinates a matrixed team''s activities to manage and implement approved scope from business case through project close-out

Plans, schedules, monitors, and reports on activities related to the project

Determines, monitors, and reviews all project economics to include project costs, operational budgets, staffing requirements, project resources, and project risks

Monitors and controls project scope, requirements and change management needs

Identifies the appropriate blend of talent and resources to meet project needs and requirements

Formulates contingency plans to address schedule revisions, resource adjustments, funding allocations, and work requirements

Applies appropriate tools to accurately estimate and plan the work of teams or project groups within agreed processes and policies. Produces work plans according to required standards

Monitors and reports on the progress of the resolution of high impact problems according to established standards. Escalates issues which project team is unable to resolve through appropriate channels relating to schedules, working methods, resources, staff matters, or technical difficulties. Passes decisions clearly outside scope of project upward, including proposed solutions whenever appropriate

Meets regularly with management, sponsors, and project teams to review project scope/progress and resolve project issues

Establishes appropriate metrics for measuring key project criteria

Maintains currency on emerging technologies and project management techniques

Monitors and evaluates quality of performance and product from all work within scope of responsibility

Fosters an environment of continuous improvement. Constantly exploring ways to increase efficiencies and productivity, reducing waste, and reducing costs

Matrix manages cross-functional suppliers: internal IT, outsource partners, contractors, third-party consultants, etc., in delivering solutions

Maintains knowledge of hardware, software, organizational policies, and organizational management structures and uses this knowledge to advise on and justify their current use

Directly negotiates with and functions as a liaison between functional partners, users, and suppliers

Acts professionally at all times

Represents Managers and Directors of supported areas in all meetings pertaining to related projects, including decision-making responsibilities, attendance at Corporate and regional committees, meetings and workgroups

Coaches and counsels members of cross-functional teams to accomplish project objectives, meet established schedules and budget, or resolve technical/operational issues

Serves as a Change Leader, developing and implementing strategies that will benefit the Heath Plan

Mentors new Project Managers on Excellus methodology, processes, organizational structure, etc

Assists with coordination of the workload of several Level I and Contract PMs on larger projects requiring multiple PMs and teams

Works with various groups across the organization to define the scope of a particular project and how that contributes to larger strategic goals and initiatives of a department and/or the corporation

Develops, proposes, and negotiates project proposals, quotations, and add-ons to leadership and the customer. May be responsible for preparing incoming management for transition from implementation to operating stage

Contributes suggestions and works independently to implement changes to project management methodology and processes; gains consensus amongst various groups to accept the changes

Minimum Resource Qualifications: Level II Bachelor''s degree in Computer Science, Information Technology, Business Administration or relevant field (or four additional years related work experience in lieu of bachelors)

Eight years related work experience

PMP certification preferred, 3 years of Project Management experience can be substituted in lieu of certification

Demonstrated experience in multiple project methodologies waterfall, agile, SDLC, etc

Experience in drafting both internal and external communications to convey project findings and status

Demonstrated experience managing teams executing under multi-phased and multi-deployment project schedules

Demonstrated experience communicating with senior management in various formats, informal discussions, written reports, scheduled meetings and executive level presentations

Knowledge and experience working in information technology, healthcare, health insurance and/or similar industry

Demonstrated leadership skills

Demonstrated skills in developing and achieving project scope, costs, and planning

Demonstrated skills in forming and fostering high performance, cross-functional teams

Writes and speaks fluently on all aspects of work. Communicates effectively with users/customers, and colleagues 2-3 levels up/down and across a range of disciplines, and all levels of management. A writing sample is required with application submission

Experience drafting concise and informative communication pieces at the Departmental and/or Organizational level

Experience with Quality principles and tools. Demonstrated problem solving skills

Very strong analytical and business process development skills

Demonstrated competence in project leadership tasks

Ability to maintain poise and composure under pressure and in difficult situations