Systems Engineer II

The Systems Engineer is a professional-level job providing engineering and

technical support to establish and maintain optimal performance of the

Company's IP-based voice and data products and associated

systems, to include supporting and administering routers, switches,

servers, and related technologies; and monitoring, analyzing and correcting

performance, as necessary, to ensure compliance with service level

agreements.

The Systems Engineer will ensure the stability, integrity and performance

of voice, data, and wireless data based services and the IP/MPLS network

core. This will be achieved through participating in the installation,

monitoring, maintenance, support, troubleshooting a.nd optimization of all

LANs, WANs, network security services, communication links and associated

hardware and software. As a member of a team that provides 24 x 7 x 365

operational infrastructure support, the Systems Engineer must be willing and

capable of performing complex hands-on network provisioning and management

activities. This role demands solid technical grounding as well as excellent

organizational skills and discipline in order to effectively and efficiently

maintain focus while successfully managing multiple parallel projects and

activities.

Essential Functions:

Systems Engineer ll

Able to work as a Subject Matter Expert in duties of a Systems Engineer I,

plus the following: Direct and coordinate the efforts of lower-level

Engineers within the workgroup.

Function as the SME in one or more areas and serves as final point of

escalation in the company.

.

"Subject Matter Expert" is defined as being the last and final

point of resolution and technical escalation

for a technology or trouble issue.

Education

All levels:

College diploma in the field of computer science, computer information

systems, or computer engineering.

Relevant experience could be substituted for the educational requirement on

a year-for-year basis. Experience

System Engineers:

Systems Engineer ll: 5 years of experience leading to the ability to be a

Subject Matter Expert in the following areas:

Skills and Abilities

Computer Skills System Engineer

II/III:

Preferred Qualification: CCIE,

JNCIE, CISSP, CCNP or equivalent network and or system certification.