Sr. SCADA Support Engineer @ Gray Court, SC (Hybrid)

Title: Senior SCADA Support Engineer (MICS)
Location: Gray Court, SC (Hybrid) Job Descruption:
Senior SCADA Support Engineer with strong hands-on experience in SCADA systems (preferably MICS) to support a long-term engagement.
This role requires a senior-level professional who can operate independently, lead technical activities, and collaborate effectively with globally distributed teams.
The candidate will play a key role in support operations, system enhancements, and coordination across business and IT stakeholders. Day-to-Day Job Duties

• Provide L2 support for MICS SCADA incidents, service requests, and operational issues
• Act as SPOC for Incident, Change, and Problem Management processes
• Perform root cause analysis, troubleshooting, and issue resolution
• Lead coordination across business users, global IT teams, rollout teams, and development teams
• Support SCADA rollout, configuration, validation, debugging, and stabilization activities
• Gather, analyze, and document requirements for enhancements and change requests
• Participate in and support test management, including defect tracking and validation
• Drive execution of small orders and work packages within larger initiatives
• Maintain documentation for risks, defects, and continuous improvement opportunities
• Track and report license usage and system lifecycle information where applicable
• Provide on-demand support (including occasional weekends) as required

Basic Qualifications

• Minimum 5 years of experience in SCADA systems (MICS preferred)
• Minimum 3 years of experience with MS SQL databases
• Minimum 3 Years of experience in SCADA rollout and configuration
• Minimum 5 Years of experience in Incident, Change, and Problem Management (ITIL-aligned)
• Minimum 7 Years of experience in L1/L2 production support environments

Regards Krishna

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