Quality Engineer

De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 2,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs world-wide. Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles—from bush flying to commercial aviation—and are celebrated for their rugged durability, operational versatility, and excellence in performance. Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer; we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation.

We are currently recruiting for a Quality Engineer to join our team in Calgary, AB. The Quality Engineer reports to the Quality Manager and the primary purpose of the role is to; develop, implement, and coordinate the supplier approval process, develop supplier performance evaluations/control system to ensure accurate register of approved suppliers is maintained, and to collaborate with the First Article Inspection (FAIR) process by loading/initiating FAIR files for new parts for both production and supplier. This position will also develop, implement, monitor, and coordinate customer metrics and RCCA.

Duties & Responsibilities

• Develop, implement, and maintain a supplier approval process, including coordination Quality and/or technical requirements

• Develop and implement a supplier control system including proposing current & multi-year annual oversight plans -travelling to suppliers for audits regularly

• Maintain an accurate and up-to-date register of Approved Suppliers (Approved Vendor List) including current status/metrics

• Implement the Supplier Quality Manual and related sub tier document

• Implement, and maintain a Supplier performance monitoring system (influenced by performance and risk indicators)

• Load new part information into Net-Inspect. Follow up on FAIR status with vendors until files are completed by suppliers and approved by DHC Quality Control

• Manage the Supplier Corrective Action Request (SCAR) process. This includes providing updates to and reporting on SCAR metrics (on the MOS board or through reports requested by the Director of Quality)

• Organize, perform Supplier Audits and report results. This include proactively creating and updating the Supplier Audit Plan/schedule and seeking timely approval of audit budget/expense and schedule changes

• Follow through on audit SCARs to ensure timely closure escalating proactively when risks to closure activities are apparent

• Manage & Monitor the Supplier Certification (delegation of authority) program, develop methods for proactive measurement

• Provide advice & training to purchasing personnel related to Supplier QA processes

• Work as part of the Supplier Quality team to ensure program specific requirements (e.g., Dash-8, CL, Twin Otter, etc.) are clearly delineated to the appropriate supplier base

• Assist in the development of standard work for all division activities respecting Lean principle

• Understand metrics that measure key performance parameters

• Strive to achieve world class levels of customer service in every interaction our clients have with DHC

Education & Experience

• TCCA aircraft Maintenance Engineering license preferred

• Technical degree or diploma or equivalent an asset

• Minimum 5 years’ experience working with Supplier Management

• Certified Internal Auditor; Certified Lead Auditor preferable

• Minimum 5 years’ experience working under ISO9001, AS9100 or similar standard

• Minimum 5 years’ experience in auditing (Internal, Third-party or similar audits)

• Multi-Language speaker (French, Spanish, English) an asset

• Experience, and understanding technical skills related to critical process specifications

• Experience in QMS metrics including measuring and monitoring of manufacturing processes

• Experience with performing quality assessments including prior audit experience to AS9100 or ISO9001

• Demonstrated ability to communicate effectively both orally and in writing

• Excellent interpersonal skills and the ability to manage conflicts

• Good organizational skills and ability to work independently with minimum supervision and direction

• Demonstrated ability to read and understand technical drawings and specifications

• Good knowledge of statistical techniques and data analysis used in all phases of metrology is considered an asset

Why work at De Havilland?

De Havilland Canada is a Canadian-owned and operated aircraft manufacturer dedicated to providing rewarding opportunities in a diverse and welcoming workplace.

• Work with a team that makes a true difference in the world-making it possible for people to travel around the globe efficiently, comfortably and safely.
• We’ve manufactured over 5,600 aircraft including the most advanced turboprop in the air today. Our experience and expertise in constructing the highest performing aircraft in the industry is second to none.
• Our state-of-the-art manufacturing facilities are dynamic workplaces led by teams that support and encourage all employees.
• With a passionate team of innovators and a global network of support, De Havilland Canada proudly carries on it’s tradition as a leader in aerospace.

In addition to plenty of opportunities for career growth in a stimulating work environment, De Havilland Canada offers:

• Competitive wages
• Paid vacation
• Extended health benefits (medical, dental, vision, paramedical)
• Life insurance
• RRSP/DPSP Plan
• Employee and family assistance program

At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required. At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially. Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks.