POSITION SUMMARY:
Provide quality assurance system support and leadership to achieve optimal safety, quality, productivity, and delivery to assure internal and external customer satisfaction.
JOB TASKS & RESPONSIBILITIES:
The following job/task functions have been identified as the core functions of this position. However, the Quality Manager may assign additional duties associated with this position.
- Schedules and conducts meetings with customers, suppliers, and in-plant personnel.
- Serve as main contact for external customer concerns. Monitor, respond, initiate corrective actions, follow up, close and track customer complaints.
- Works with customers to obtain all necessary APQP documents including Process Flow, PFMEA, and Control Plans.
- Supports internal as well as third party ISO: 9001:2015 Quality Management System audits and ISO: 17025:2017 (A2LA).
- Performs basic research and design for quality processes and controls.
- Helps evaluate designs, drawings, project plans, specifications, and other documents.
- Initiate and facilitate cross-functional teams in pursuit of problem solving and mistake proofing quality problems.
- Drive implementation of a progressive quality system to prevent defects and meet or exceed customer expectations.
- Drive implementation of all quality policies and required operating procedures and work instructions.
- Assist in developing and maintaining Company performance metric data, prepare charts and summaries for applicable measurables as required.
- Travel to customers, vendors, and suppliers as necessary. Generate and distribute visitation reports along with any other customer communications.
- Audits and assists with quality procedures and buy off criteria for tools, parts, and assembly processes at Axis and Autokiniton plants.
- Prepares and updates: set-up instructions, check fixture instructions, operator inspection instructions, and should it become necessary; repair instructions and sort logs.
- Coordinates the activities of the certification lab.
- Prepares, submits, and follows through with deviation request forms (if necessary).
- Ensures all corrective actions are submitted in a timely manner and all preventative counter measures are verified.
- Understands, supports, and implements the company safety and quality policies into daily work habits.
- Understands, supports, and implements the company housekeeping initiatives and continuous improvement activities into daily work habits.
Required Skills
REQUIRED SKILLS & ABILITIES:
- Responsible for reading and understanding the ISO-9001:2015, ISO-17025:2017, and ISO-14001 procedures.
- Excellent organizational, analytical and communication skills.
- Effective email and electronic communication skills are required.
- Ability to effectively present information in one-on-one and small group situations to customers and/or associates.
- Ability to work effectively with numerous departments.
- Ability to work independently.
- Knowledge of GD&T.
- Knowledge of measurement equipment such as CMM and Laser Scanning.
- Knowledge of quality control procedures.
- Ability to follow tasks through to completion.
- Adaptive to a fast-paced environment.
PREFERRED ADDITIONAL SKILLS & ABILITIES:
- Microsoft Office at an advanced level
- Microsoft Project at an intermediate level
- MQ1 & QAD database at an intermediate level
Required Experience
REQUIRED EDUCATION & EXPERIENCE:
- Bachelor's degree in engineering or related field or equivalent industrial design experience.
- A.S.Q.C. certified quality engineer preferred.
- Zero (0) to three (3) years in quality engineering or supplier development preferred.
Posted Date
6/2/2026