Lead Project Manager, New Equipment

  • Otis
  • Chicago, Illinois
  • Full Time

Date Posted:

2025-06-03

Country:

United States of America

Location:

OT049: CH - CHICAGO, IL 949 Oak Creek Drive, Lombard, IL, 60148 USA

Otis Elevator Company is searching for a highly motivated leader to provide direction, support, and leadership to a team of New Equipment project managers, while working to drive continuous improvement in our New Equipment Sales and Installation Processes.

On a typical day you will:

  • Lead a team of New Equipment project managers and focus on driving efficiency, cost containment, and customer satisfaction.

  • Influence and promote a customer centric culture amongst the PM team to ensure First in Class customer service.

  • Ensure adherence to the New Equipment Sales Installation Processes and verify timely execution of deliverables, and work with general managers to drive the weekly SIP meetings.

  • Review awarded projects, triage, and distribute amongst team ensure proper project loading.

  • Monitor project metrics for respective group, and work with general managers to develop action plans as needed.

  • Oversight of contract activities from the project award stage to completion of the elevator and escalator installation of New Equipment and provide a progress review of projects to ensure that contract documents are consistent with the required scope of the project.

  • Communicate directly with multiple representatives of the general contractors, owners, building managers, architects and designers, also State and Local authorities and regulatory agencies concerning project design, preparations, and scheduling of installation for the equipment.

  • Collaborate with the internal sales staff, new equipment and/or New Equipment superintendents and senior leadership to ensure a successful project from both the financial and customer perspectives.

  • Conduct job site visits and attend customer meetings as needed.

  • Oversee customary construction process duties that include managing billing, consultant and contractors payments, processing RFIs and optimizing change order opportunities, as well as maximizing project cash coverage.

  • Ensure kick off meetings and target hours assigned prior to start of the project.

  • Provide on-going training, development, and leadership to the New Equipment project management team.

  • Consult with the regional New Equipment operational leaders, New Equipment superintendents, mechanics and adjusters regarding problems encountered throughout the New Equipment Sales and Installation process to drive continuous improvement.

What you will need to be successful:

Basic Qualifications

  • Management experience is a plus

  • Experience working with field level associates required

  • Elevator Project management experience required

  • Ability to work in a highly team-oriented and dynamic environment

  • Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers

  • Needs to be self-motivated and able to manage multiple direct reports, while simultaneous managing projects and responsibilities

  • Successful candidate should be very comfortable in a technical environment

  • Utilizing Microsoft based computer software; excel and project are a must.

  • Strong leadership skills, goal-orientated, and self-motivated with strong time management and organizational skills

  • Knowledge and strict enforcement of company EH&S policy and processes

Preferred Qualifications

  • 7+ years elevator industry experience or experience leading construction and/or New Equipment projects in a similar industry preferred

  • Management experience is preferred

  • Proven Success in Elevator Project Management

  • Candidate must understand the drivers behind profits and losses of projects

  • Travel: Travel Required (approximately 20%)

Education / Certifications

  • High school diploma or equivalent required; bachelors degree preferred

Location: The position is posted out of various offices within our region; however, the location is flexible.

What we offer:

Otis is the worlds largest elevator and escalator manufacturing, installation and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally. Our Gen2 elevator system, energy-saving ReGen drive technology and Link escalator solutions have set industry standards for innovation and performance. Otis has more than 68,000 employees, including engineers, digital technology experts, sales and functional specialists, as well as factory and field technicians. We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers. So just imagine where you can take your career!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the worlds leading elevator and escalator manufacturing, installation, and service company. W e move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio .

You may recognize our products in some of the world s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa a nd the Petronas Twin Towers ! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians , all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of a n innovative global industry leader with a resilient business model. You ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities youll gain working alongside the best and brightest, keep us connected and on the cutting edge .

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and M ajor Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs .

Today, our focus more than ever is on people. As a global, people-powered company, we put people passengers, customers, and colleagues at the center of everything we do . We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity, Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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Job ID: 479971691
Originally Posted on: 6/5/2025

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