Engineering Technician Lead

About Zipline

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world's most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda's national blood delivery network and Ghana's COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.

Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About You and The Role

We have a strong team of build technicians, but we need to bolster the test technician side of the team. We are looking for someone who can help execute DVPR testing (extended testing on multiple units) and assist in prototype testing (functional testing on single units). This Technician Lead is expected to be able to execute tests with minimal guidance and is a creative problem solver to implement simple fixes on testers and hardware.

What You'll Do

• Lead a team of technicians, coordinating with them on tactical execution of team tasks and supporting their career growth
• Coordinate with our project management team and technical program managers to sort priorities and track tasks and timelines on Jira
• Collaborate with design engineers to review designs and determine the best build process possible
• Collaborate with test engineers to review test campaigns and test set-ups to support test execution and data collection
• Develop and maintain standards for the team including documentation, build quality, manufacturing process instructions, test cards AND hold yourself to these same standards
• Manage prototype and lab space build inventory, from periodic stock tracking to part ordering supporting test equipment and EOL builds
• Provide weekly updates to the wider organization on team plans and progress towards completing them
• Work with other leads to manage technician resources across the department given project needs
• Making sure team has resources to be successful

What You'll Bring

• Detail-oriented and organized

• Notices small changes in hardware (corrosion, wear, slippage, loosening)

• Able to keep multiple units of the same design organized

• Able to track data and draw conclusions

• Comfortable operating without strict SOPs

• Mechanically inclined

• Comfortable operating standard shop tools w/ basic training

• Extremely comfortable with hand tools

• Tech-comfortable

• Feels comfortable with or is willing to get trained up on remoting into testers (SSH, VNC)

• Can troubleshoot basic electronic setups (blow fuses, loose ground wires)

• Aware of build practices

• Torque specs/false torque

What Else You Need to Know

The starting cash range for this role is $110,000 - $140,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!