Technical Solutions Engineer

Technical Solutions Engineer

6954

Barcelona, Spain

Full-time regular

Now

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

DESCRIPTION

We are looking for an Enterprise Technical Lead to own technical delivery and customer success across complex enterprise engagements, driving clarity in ambiguous situations and translating Datavant's linkage and real-world evidence generation capabilities into outcomes our customers can act on.

You will operate as a trusted technical partner to customers and internal teams, taking customer-facing technical projects from messy to executed and balancing white-glove support with the scalable patterns the team needs.

You will:

Own end-to-end technical delivery of complex customer engagements, often spanning multiple systems, stakeholders, and product areas

Build deep understanding of customer ecosystems, data flows, and business goals and use that to design effective technical solutions

Serve as the technical quarterback for customer escalations: pull in the right cross-functional partners (Strategic Engagement, Product, Engineering, Privacy Delivery, Science, GTM, Solutions Consulting), drive resolution, and lead retrospectives that turn lessons into prevention

Translate technical complexity into clear, actionable insights for both technical and non-technical audiences

Approach ambiguity with structured thinking and a "yes if" mentality: organize information, develop a clear plan, drive execution, and come prepared with recommendations rather than open questions

Make decisions on tradeoffs (technical feasibility, business impact, customer needs, scalability) and own driving them to resolution

Develop business and impact awareness: understand how technical decisions affect adoption, accuracy, scalability, and long-term customer value, and communicate that impact to both customer and internal stakeholders

Submit structured, actionable feedback to Product and Engineering, and document customer implementations clearly so the team can learn from them

Identify patterns across customer work and propose repeatable solutions, automation, or framework opportunities that scale beyond a single customer

Build trust-based, long-term relationships with customers, balancing reliable delivery with thoughtful pushback when warranted

Maintain a 1:1 say-do ratio: exceptional reliability and follow-through on every commitment

What you will bring to the table:

Bachelor's degree

3-5 years of full-time experience in a customer-facing technical role, preferably in a B2B SaaS context (e.g., implementations, technical solutions, technical program management, sales engineering, or similar)

Proven ability to own complex, ambiguous customer-facing projects end-to-end with minimal oversight, while keeping technical and business outcomes aligned

Strong technical fluency across APIs, data workflows, integrations, and customer data systems

Structured problem-solving in ambiguous, high-stakes situations: you frame the problem, prioritize hypotheses, and drive resolution

Scientific and analytical reasoning: you use evidence, evaluate uncertainty, understand validation, and communicate tradeoffs clearly

Excellent communication and stakeholder management across technical and non-technical audiences, internal and external

Cross-functional collaboration without authority: you align Product, Engineering, Customer Success, GTM, Science, and Privacy partners to drive customer outcomes

Customer judgment: you balance technical correctness with customer goals, and bespoke needs with scalable solutions asking not just "Can I?" but "Should I?" when designing custom approaches

Ownership and reliability: you finish what you start; you advocate for solutions that solve root causes, not just symptoms

Familiarity with healthcare data, life sciences workflows, or real-world evidence generation is a plus

Perks of joining Datavant in Barcelona

25 vacation days

Daily in-office lunch stipend (and a fully stocked kitchen)

Hybrid work model: 2 days/ week in our office in Gracia

Commitment to professional development opportunities

Employee-led initiatives including annual company-wide innovation day & DEI resource groups

Comprehensive private health coverage w/ out-of-network reimbursements options

Flexible remuneration with Cobee (Restaurant, Transportation, Nursery)

Peer & company recognition programs

Monthly educational lunch & learns

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.